How to get in touch
Questions or concerns related to your wholesale order:
Website and technical support issues:
+1 (843) 608-8465
Monday through Friday, 10:00am to 5:00pm (Eastern)
INK MEETS PAPER
4411 Spruill Avenue
N. Charleston, S. Carolina 29405
ON SOCIAL MEDIA
Frequently Asked Questions
Orders are typically fulfilled within 3 to 4 business days of ordering (often sooner). You will receive an email with tracking information once your order ships.
Please let us know as soon as possible by email orders or phone +1 (843) 608-8465 during normal business hours, and we’ll get everything straightened out. We’ll gladly correct any error we made with your order at no cost to you. If your package was damaged during shipment, save the package for return and for inspection for insurance purposes by the shipping carrier.
We do not accept returns on wholesale orders unless there we made an error with your order or the package arrived damaged.
On our main company site, we have a Store Locator so customers looking for INK MEETS PAPER products can discover your store in their area.
Email any changes or updates to support. We’ll get it updated right away.
Absolutely! We’d love to show you the 1,000+ pound cast iron printing press and a peek into the process of what goes into each INK MEETS PAPER product. Our design + production studio is located in the Park Circle neighborhood of North Charleston, SC, and we welcome studio tours by appointment Monday through Friday, 10:00am to 5:00pm.
Yes! Net-60 terms are available, and once your application is approved, you’ll be able to select this payment option at checkout. Apply now or select the Free Net-60 option at checkout and you will be sent to the application page.
Approval typically takes under 3 minutes.