How to get in touch
Questions or concerns related to your wholesale order:
Website and technical support issues:
+1 (843) 608-8465
Monday through Friday, 10:00am to 5:00pm (Eastern)
INK MEETS PAPER
724A Lowndes Hill Rd
Greenville, S. Carolina 29607
ON SOCIAL MEDIA
Frequently Asked Questions
Orders are typically fulfilled within 3 to 4 business days of ordering (often sooner). You will receive an email with tracking information once your order ships.
Please let us know as soon as possible by email wholesale or phone +1 (843) 608-8465 during normal business hours, and we’ll get everything straightened out. We’ll gladly correct any error we made with your order at no cost to you. If your package was damaged during shipment, save the package for return and for inspection for insurance purposes by the shipping carrier.
We do not accept returns on wholesale orders unless there is an error with your order or the package arrived damaged. We will always work to make it right.
On our main company site, we have a Store Locator so customers looking for INK MEETS PAPER products can discover your store in their area.
Email any changes or updates to support. We’ll get it updated right away.
Absolutely! We’d love to show you the 1,000+ pound cast iron printing press and a peek into the process of what goes into each INK MEETS PAPER product. Studio tours are by appointment only Monday through Friday, 10:00am to 5:00pm.
Yes! Free Net-60 terms are availableLearn More & Get Started
Interested in traditional Net-30 terms?
Contact our finance department via email to get started.